Privacy Policy
Last updated: November 5, 2025
1. Introduction
Lantean Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, products, or visit our website.
By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our Services.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Create an account or register for our Services
- Contact us for support or inquiries
- Subscribe to our newsletters or marketing communications
- Participate in surveys, contests, or promotions
- Use our AI-powered products and services
This information may include:
- Name and contact information (email, phone number)
- Company name and business information
- Account credentials (username, password)
- Payment and billing information
- Data you upload or input into our AI systems for processing
- Communications and correspondence with us
2.2 Information Collected Automatically
When you access our Services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Log files and analytics data
- Cookies and similar tracking technologies
- Location data (if you grant permission)
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as social media platforms, business partners, or publicly available databases, which we may combine with other information we have collected.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: Delivering, maintaining, and improving our AI-powered products and services
- Account Management: Creating and managing your account, processing transactions, and providing customer support
- Communication: Sending you updates, newsletters, marketing materials, and responding to your inquiries
- Personalization: Customizing your experience and providing tailored recommendations
- Analytics: Analyzing usage patterns to improve our Services and develop new features
- Security: Detecting, preventing, and addressing fraud, security issues, and technical problems
- Legal Compliance: Complying with legal obligations and enforcing our Terms of Service
- AI Model Training: Using aggregated, anonymized data to train and improve our AI models (you retain ownership of your original data)
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, property, safety, or that of our users or the public
- With Your Consent: When you explicitly authorize us to share your information
- Aggregated Data: Anonymized, aggregated data that cannot identify you personally
5. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure data centers and infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a structured, machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for processing based on consent
- Opt-Out: Opt out of marketing communications at any time
To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within the timeframe required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies are small data files stored on your device.
Types of cookies we use:
- Essential Cookies: Necessary for the Services to function properly
- Analytics Cookies: Help us understand how visitors use our Services
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer your information internationally, we implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws, such as standard contractual clauses or other legally approved mechanisms.
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Third-Party Links and Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information as defined by the CCPA.
13. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your data includes consent, contractual necessity, legal obligations, and legitimate interests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this policy
- Sending you an email notification (for significant changes)
Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Lantean Technology
Website: https://lantean.tech
We will respond to your inquiry within a reasonable timeframe.